ACCESS must be notified in writing about any changes or withdrawals. In all cases, the Application Fee (CAN $520) is non-refundable.
Refunds to students who enrolled through a representative must be collected from the representative. ACCESS cannot be responsible for any additional fees charged by agents.
Students to whom admittance to Canada has been refused are entitled to a refund of all prepaid fees, except for CAD $520 (application fee portion).
Students must notify the school in writing and return the original Letter of Acceptance and original letter of denial from the Canadian immigration
authorities. The school must be notified in writing at least 14 days before the course start date or a CAD $200 cancellation fee will be charged. If less
than 14 days prior to start date, one month homestay may be charged.
If the school is notified of a denied visa on or after the course start date, a refund is given according to our policy below.
30 days or more before start date
Less than 30 days before start date
On or after course start date
There will be no refunds or extensions for late arrival, failure to arrive, early departure, or early dismissal.
Each residence / apartment has its own cancellation/refund policy. Some are more strict than others.
It is your responsibility, if you are staying in residential accommodation or an apartment, to ask ACCESS for policies at time of contracting.
Most offer no refunds after check-in.
Homestay: no refunds after check-in. ACCESS will provide one host family change if Homestay Coordinator feels it is warranted. There is
no refund for early departures or dismissals.